Text messages
Entrust Investments, LLC can text you about your home, or about an application you have made. Signing up is optional, it is never a condition of renting or applying, and you can stop it at any time. The full program terms are in the SMS terms, which govern wherever anything here reads differently.
Sign up
Nothing signs you up except the box below. Giving us your number on an application, or signing a lease, does not.
What is sent
- Reminders that rent is due, and confirmations that a payment posted.
- Updates on a maintenance request, and messages to schedule a contractor.
- Notice that entry to the unit is planned, and inspection scheduling.
- Where you have applied for a home, messages about that application.
These are service messages, not advertising. Message frequency varies, and it depends on what is happening with the home. Message and data rates may apply, which is the mobile carrier’s charge and not Entrust’s.
Marketing and property updates are a separate, equally optional choice, asked for separately. Agreeing to one does not agree you to the other.
How to stop them
Reply STOP to (615) 645-3863. One confirmation is sent and then the messages end. Replying HELP reaches a person, as does calling (615) 617-4011.
You do not have to use the word STOP. Tell us any way you like, by text, phone, email or letter, and we will stop.
Saying no changes nothing
You can decline, or stop later, and rent from Entrust Investments, LLC on exactly the same terms. No obligation under the lease changes, no fee is charged, and nothing about a tenancy or an application depends on receiving text messages. Any notice the lease or Tennessee law requires will continue to arrive by the other methods the lease permits.
Stopping texts does not stop email or phone contact. To change one and keep the other, reply HELP or call and say which.
Emergencies do not go by text
A text message is not watched continuously and must never be used to report an emergency. Call (615) 617-4011, and call 911 first where anyone is in danger.
How your number is handled
When you sign up we record your number, the exact wording you were shown, its version, and the date and time, so that consent can be produced on request. If you give a birthday, it is stored too, whether or not you tick the box, and it is used only to send you a note on the day. How the information is held is in the privacy policy.